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The National Consumer Commission (NCC) has announced the recall of 23,667 Chery vehicles in South Africa following safety concerns involving potential defects in the rear axle and braking systems of three models.
The recall, notified by Chery International (Pty) Ltd, trading as Chery South Africa, affects the Chery Tiggo 4, Omoda C5 and Chery Tiggo 8 Pro Max 2.0.
According to the NCC, the largest recall involves 17,508 Chery Tiggo 4 vehicles made available for sale between 17 October 2023 and 27 March 2024.
The affected vehicles, sold nationally, may have welding irregularities on the rear axle sleeve. This could cause the rear axle to dislodge, potentially resulting in the collapse of the rear suspension.
A further 3,474 Chery Tiggo 8 Pro Max 2.0 vehicles, manufactured from 20 May 2026 onwards, are also affected by the recall.
In this instance, the front brake pipe may come into contact with the turbocharger assembly, causing wear that could lead to brake-fluid leakage.
The NCC warned that the defect could compromise braking performance and increase stopping distances, potentially resulting in collisions, serious injuries or fatalities.
The recall also includes 2,685 Omoda C5 vehicles made available for sale nationally between February 2023 and July 2026.
Similar to the Tiggo 4, the affected Omoda C5 models may have welding defects on the rear axle sleeve, which could cause the axle to dislodge and lead to rear suspension collapse.
The NCC has urged affected vehicle owners to visit their authorised Chery dealerships for inspections and possible repairs.
Consumers can also use Chery’s website to check whether their vehicles are affected by entering their vehicle identification number (VIN).
Owners who are concerned that their vehicles may be unsafe to drive have been advised to contact authorised Chery dealerships or the company’s contact centre to arrange towing.
The commission confirmed that all necessary remedial work would be carried out at no cost to consumers.
NCC Acting Commissioner Hardin Ratshisusu urged consumers to take the recall notice seriously while reminding suppliers of their legal responsibilities when dealing with product safety concerns.
Separate investigation into Chery
“Whilst we urge consumers to heed the call and respond to this recall, we also remind suppliers of their obligation to notify any product recall promptly,” Ratshisusu said.
He further revealed that the NCC had initiated a separate investigation into Chery in October 2026 following allegations that certain vehicles had been recalled without the commission being notified.
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“To this end, the NCC initiated a separate investigation against Chery in October 2026 over allegations that certain vehicles were recalled without informing the NCC, which investigation is ongoing,” he said.
The commission said the investigation remained ongoing.
